Refund Policy
Our Peace of Mind
At SJM International Trading Inc, we want you to be fully prepared for your next adventure. If your new camping chair, sleeping bag, or tent isn't quite what you expected, we are here to help. You have 30 days from the date of purchase to initiate a return. To be eligible, items must be unused, in the original packaging, and in the same condition as when you received them. Please ensure you have your original receipt or proof of purchase handy when reaching out to our team to start the process.
Easy Returns & Exchanges
Once we receive and inspect your returned gear, we will notify you regarding the approval of your refund. Approved refunds are processed immediately back to your original payment method. If you prefer a different model or piece of equipment, we are happy to facilitate exchanges for items of equal value. Please note that certain items, such as personalized gear or clearance products marked as final sale, are non-returnable. We strive to make this process as smooth as possible so you can get back to enjoying the great outdoors.
Get in Touch with Our Team Today
Questions about your gear? Contact SJM International Trading Inc at 4181 Frame Pl Apt 5A Flushing NY 11355, email jinmian1963@gmail.com, or call 929-402-5068. We are committed to ensuring your satisfaction with every single purchase.